joelr wrote:
While I'm not exactly a big fan of Bruce Krafft's CostCo escapade, note that he didn't come near to refusing to leave -- he just asked for a copy of the policy that he was (apparently) in violation of. (That's bad enough, mind you; but until and unless that policy is communicated to him and he's given a demand for compliance with which he refuses to comply, we're into "no harm, no foul.")
I'm impressed by the stand he took by returning several hundred dollars worth of product. Can't say I'd do the same thing. Maybe I'd not go back or perhaps I'd carry more discreetly there in the future, but dang, what a waste of time to make a point...and then have to worry about getting those same goods elsewhere. Like I said, I'm still impressed.
